Package Terms and Conditions

LEGAL INFORMATION

  • All investigations are for 18 years of age or older unless specified
    • You must present a valid ID at each investigation
  • All dates are subject to change
    • If the event date changes
      • You can transfer your package to the new date
      • You can transfer your balance to another event
  • If there are not enough attendees
    • The investigation will be rescheduled
      • You can transfer your package to the new date
      • You can transfer your balance to another event
  • If a location closes
    • You can transfer your balance to another event
    • Receive a full refund, excluding service fees, taxes, and event protection / travel insurance
      • The event planner does not receive these fees, therefore, they cannot refund
    • Once we have received the refund from the location, it will be sent to you, the purchaser
  • BSR Paranormal is located in the State of Indiana, in the County of Elkhart
  • Each attendee is responsible for their own transportation to and from the event(s)
  • Souvenirs, gas, meals, snacks, drinks, etc. are not included unless specified
  • Alcohol, drugs, and weapons are not permitted
  • Smoking is in designated areas only, the location manager/host will specify the location(s)
  • It is your responsibility to keep your contact information updated with the event manager
  • It is your responsibility to ensure that you have given Thriller Events the correct e-mail address at check-out to receive your event correspondence
  • Medical Condition Clause--you will have the option to waive filling this out or you can fill it out in case of an emergency
    • All information on the form will be kept confidential unless there is an emergency
  • Please be aware that not all locations are handicap accessible
  • If there is a severe weather alert for the area or sever weather expected (i.e. blizzard, hurricane, tornado) the event may be rescheduled
  • Activity at the event(s) is not guaranteed
  • Use of the event names, content, or wording will be grounds for legal action
    • Event names "Women's Para-Retreat Weekend & Conference" and "Man-CON" are exclusive to BSR Paranormal and Para-Cryptid Tours & Investigations
  • All information is copyrighted


 
EVENT PROTECTION INSURANCE and TRAVEL INSURANCE

  • Booking Protect Insurance provided by Thriller Events
    • Booking Protect insurance policy only applies to what you have purchased through Thiller Events
    • Payment plan deposits are non-refundable whether you have insurance or not
    • Booking Protect event protection insurance is non-refundable
      • The event planner does not receive the funds, therefore, we are not able to refund the insurance premium
    • Booking Protect has set terms and conditions when requesting a refund
      • You must request a refund online through Booking Protect's website https://bookingprotect.com
    • Booking Protect does require documentation for any refund request received
      • https://bookingprotect.com/booking-protect/
    • If you do not receive a refund from Booking Protect, you will not receive a refund from anyone associated with this event


  • Travel Insured International provided by BSR Paranormal or Para-Cryptid Tours & Investigations
    • Travel Insured International offers two policies
      • The Group Deluxe policy that does not have the "cancel for any reason" (cfar) option
      • The CFAR "cancel for any reason" policy
        • The CFAR policy is not available for residents of New York
    • The Travel Insured International policies are non-refundable unless there are not 10 purchasers within the group attending
    • The event manager does not receive the funds, therefore, we are not able to issue a refund
      • CFAR coverage is up to 75% of the prepaid, non-refundable trip cost (subject to $20,000 maximum)
    • Trip cancellation must be 48-hours or more before the event date, starting at midnight of the event date
    • Specific terms and conditions will be e-mailed to you with your receipts 
    • Visit www.travelinsured.com to learn more


 
NO EVENT PROTECTION / TRAVEL INSURANCE

  • Payment plan deposits are non-refundable whether you have insurance or not
  • If you cancel your package
    • You can transfer your balance to another event
    • If you choose not to transfer your balance to another event
      • Investigation tickets, conference tickets, classes/workshop tickets, tours, and t-shirts are non-refundable
      • If canceled 60 days or more before the first date of the event
        • 75% refund on accommodations only
        • 75% refund on food if included with the package
      • If canceled within 31 -59 days of the events(s)
        • 50% refund on accommodations only
        • 50% refund on food if included with the package
      • If canceled within 30 days before the event(s)
        • No refund
  • Emergencies and extenuating circumstances
    • You can transfer your balance to another event
    • You can transfer you package to another party that qualifies
    • Request a refund
      • Documentation will be required to receive a refund
    • Services fees will not be refunded due to the event planner not receiving these fees
  • Death of participant
    • Full refund including the taxes and fees
    • Documentation will be required
  •  If you qualify for a refund
    • A refund check will be mailed within 30-45 business days (Monday - Friday) from the date your package is purchased by another party and paid in full
    • Once the check is mailed, it may take up to 30 days to receive through the mail (mail is not delivered on Sunday nor holidays)
  • If you refund check does not arrive within 30 days
    • You may request another check
    • The stop check fee is $30 per check and is the requestors responsibility
  • If you have received the refund and state you will not be cashing the check, but do so anyways
    • You are responsible for all fees that incur that associated with the check
    • If you are still owed a refund, all fees will be deducted from the final refund
  • If your refund is mailed to you via Certified Mail adn you refuse to pick it up during the 15-day hold period
    • This will be considered refusing a refund and another refund will not be issued
  • If you request your check to be sent via Certified Mail
    • The Certified Mail fee is the requestors responsibility
      • With signature card--$7.00
      • Without signature card--$4.05


 
NO REFUNDS

  • Investigation tickets, tours, and t-shirts
    • The investigation locations and tour sites do not issue refunds, therefore, the event planner is not able to do so
    • T-shirts for events are custom made and cannot be refunded
  • Payment plan deposits, whether you have purchased event or travel insurance
  • If you purchase a package and do not show up
  • Being asked to not attend an event
  • Being asked to leave an event


 
SERVICE FEES AND TAXES

  • Service fees and taxes charged by Thriller Events are non-refundable
  • The event planner does not receive these, therefore, they are unable to refund them



PAYMENT PLAN INFORMATION

  • Once you have made your deposit
    • You will need to pay your monthly payments through PayPal
    • Payments must be sent to bsrparanormal@gmail.com
    • You, the purchaser, are responsible for PayPal fees if taken out
    • If you need instructions on how to set-up or to use PayPal, please let us know
  • If you request a payment extension
    • You will have five (5) additional days to make the payment OR you can choose a date within the same month
    • If you do not pay the payment on the date issued or the date requested
      • You will receive a 7% late fee on the balance owed
  • If you miss a payment without contacting the event planner
    • You will be subject to a 7% late fee on the balance owed at midnight on the first day of the month 
      • Example:  July payment due the 31st, late fee assessed August 1st at midnight
    • The monthly payment plus the late fee will need to be paid with new month's payment or another late fee will be assessed on the balance owed
  • If you miss two payments in a row, you will forfeit your package and the money paid

 

ACCOMMODATIONS INFORMATION

  • If you purchase a package that includes accommodations and decide not to stay there
    • No refund on the accommodations portion if you attend the event
  • If one (1) or more non-investigators are staying with you, you will need to
    • Purchase a package for one (1) investigator
  • If you purchase a package with accommodations for one (1) investigator and others join you
    • You will receive a credit towards your payment plan once their package is purchased or their payment plan deposit is made and their paperwork is received
    • If you have paid in full, your refund check will be issued after the event closes to purchase packages
  • If you purchase a package with accommodations for two (2) or more per room, and the other person(s) cancel
    • You will need to pay the difference or split the difference between those attending and staying in the same room with you
  • If purchase a package for two (2) or more per room and you are the only person staying in the room
    • You will need to pay the difference
  • Each person staying at the hotel or location will be required to fill out a Pet Clause and Hotel Liability Waiver



PAPERWORK

  • If there is a change on the paperwork that needs to be made
    • It must be made and sent within 48 hours of receiving the paperwork
    • If it is not received within 48 hours, the event planner assumes that the information is correct
  • If there is a change to the paperwork that need to be made after it is turned in
    • There will be a $12 fee per change
  • Payment receipts and payment plans
    • The signature page only will need to be signed and e-mailed back to the event planner
      • You can take a clear photo of the signature page and e-mail it
  • Online forms will need to be filled out online
  • ALL paperwork is due by the date that is stated in your e-mail
  • If you need more time to complete your paperwork and contact the event planner
    • You will receive one (1) extension
      • If you do not turn in your paperwork by the new extension date the same terms will apply as to if you did not request an extension
  • If you do not  contact the event planner for an extension
    • Payment Plan
      • You will receive a 7% late fee on the balance owed
      • The late fee will need to be paid with your monthly payment
      • If the late fee is not paid, you will assess another late fee on the balance owed
    • Paid in full
      • You will receive a 7% late fee on the amount you paid for the package without fees and insurance
      • This will be due by the end of the month it is assessed
      • If it is not paid
      • You will continue to assess late fee
      • Will be due before you are allowed to attend the event
  • Paperwork e-mailed to you
    • Must be filled out in entirety and all forms sent to you are to be filled out, both online and to be printed off and signed
    • Are required to attend the event you purchased a package for
  • If you ignore multiple e-mails, messages, and calls concerning your paperwork
    • Please refer to the schedule above under "if you do not  contact the event planner for an extension"
  • If your paperwork is not received or your late fees paid with the monthly payment, after 2 months, your package will be cancelled


 
EVENT INTEGRITY

  • The following statements are for the participants and staff's safety, security, peace of mind, and enjoyment of the event
    • You will not be permitted to attend any event if you have done one (1) of the following
      • Banned from a previous event or before an event for your actions
      • Removed from a previous event
      • Membership revoked from any team involved in the event
      • Owe an event manager money for any past event
      • Treated an employee of a hotel, tour site, restaurant, or location unprofessionally during an event
      • If you have been, or asked to, leave a location, hotel, or tour site by their management or our staff for your actions
      • If you have tried to
        • Defame
        • Extort
        • Blackmail
        • Slander
        • Mock
        • Berate 
        • Intimidate
        • Called anyone attending a derogatory name
        • Started a fight
  • You will not receive a refund for any of these actions
  • If you do any of the aforementioned at an event, you will be removed from the event and will not receive a refund
  • If you do not follow the staff's instructions for safety
    • You will be removed from the event
    • Banned from future events
    • No refund
  • If you try to ruin the integrity of the event before or during the event, or we feel that you will be a liability to the event
    • You will be banned from the event or removed from the event
  • If you have an issue with a staff member
    • Contact another staff member to mediate and try to solve the issue
  • Do not
    • Contact the locations we are renting
    • Contact other participants
      • By doing this, you will be banned from this event and future events
      • No refund will be issued 


 
PACKAGE TRANSFERS

  • You may transfer your package to another participant up to 14 days before the event date
  • Both seller and transferee must need to contact the event planner for terms and conditions


 
ADDITIONAL INFORMATION

  • All terms and conditions are subject to change
  • Current attendees will not be grandfathered in


 
CONTACT INFORMATION

  • Contact information for BSR Paranormal
    • E-mail          bsrparanormal@gmail.com
    • Facebook     BSR Paranormal
  • Contact information for Para-Cryptid Tours & Investigations
    • E-mail           info@paracryptidtoursandinvestigations.com
    • Facebook     Para-Cryptid Tours and Investigations
  • Women's Para-Retreat Weekend & Conference
    • E-mail          womens.para-retreat@outlook.com
    • Facebook     Women's Para-Retreat Weekend and Conference
  • Man-CON
    • E-mail          man-con@outlook.com
    • Facebook     Man-CON (year of the event)


 

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